Warranty

AEJaCA Warranty, 24 Months

Warranty details for AEJaCA jewelry and products.

Warranty Period

24 months from the date of purchase on all AEJaCA products.

Coverage

Manufacturing defects, material flaws and workmanship errors.

Complimentary Service

First cleaning and refresh of your jewelry within 12 months of purchase, free of charge.

B2B

Statutory warranty exclusion for business customers under Polish law.

Filing a Claim

Email contact@aejaca.com, we'll review your claim within 14 business days.

Not Covered

  • ✕Mechanical damage (scratches, dents, breaks)
  • ✕Discoloration from cosmetics, detergents, or sweat
  • ✕Natural wear (rhodium wearing off, dulling)
  • ✕Gemstone loss due to improper use
  • ✕Modifications by third parties